Buying a hot water heating system can be a very big financial investment. Some systems, solar water heating systems for example, can require more of a commitment. Whether you are making a purchase of five hundred dollars or five thousand dollars, you have worked hard for your money and want to protect your investment. This is where a hot water heater warranty can come into play.
These warranties are meant to protect you, the consumer, from unethical selling practices as well as manufacturing mistakes. In addition to these reasons, warranties are made to help you in getting your system back into working order with the smallest amount of money spent when there are other functional problems caused by you or not. Say you haven’t serviced your system properly, and the part breaks, warranties to the rescue. In the mode of consumer protection, warranties guard against you paying for the intentional misleading of sales personnel. We have all encountered at least one salesperson that is a bit too eager to sell an item that has obviously been returned. As far as manufacturing goes, no process is perfect one hundred percent of the time and lemons can occur. Hopefully these lemons are not a regular manufacturing happenstance, but warranties are still meant to help whether the lemon is a rarity or not.
Warranties can cover a variety of functions and have rules and regulations that govern their use. These regulations are in place to protect the manufacturer from an unethical or careless consumer. So as we see, warranties can benefit both parties, and both parties have obligations to meet before warranties are put to use.
Warranties are in effect from the date of installation. When one part has broken and been replaced, say at a four year period into the warranty, there is a warranty left for the balance of the time period stated on the warranty. The warranty does not start over again, but the remaining amount of time is covered under the warranty whether the part has just been replaced or not.
There are generally two parts to a hot water heater warranty: parts and labor. The parts warranty may be a different length than the labor warranty, but they may even be the same. It really is dependent upon the manufacturer. A general length of time for many warranties is a six year period. Of course this also varies from manufacturer to manufacturer.
Warranties’ time lengths and regulations are governed by the testing of the parts. The length of time that the manufacturer imparts to the warranty is the result of the consumer trials and laboratory trials. If a hot water heater has started breaking at a specific time period in its lifespan, the warranty typically won’t go far beyond that period. On some systems that have more components and include other mini systems, there may be more warranty divisions.
Warranties mean to either replace or repair, but this depends upon the extent of damage and the parts that need work. Some manufacturers have a warranty style that is split into different time frames for the same parts. For example, a three year full replacement but a twelve year parts repair or replacement. The whole water heating system may not be covered at the same time if a certain period of time has passed. Make sure to know the ins and outs of your water heater warranty.
Most of the time you will be held to using only an authorized repairman for the manufacturer. Say you bought a hot water heater system from Ruud. Well, you aren’t likely to be covered for a repair made by a Noritz repairman. Please read your warranty carefully before taking any actions if you aren’t perfectly certain of the regulations.
There are some things that could void your warranty, such as improper installation, unauthorized repair personnel, modification of any of the systems parts, improper use, and missing documentation such as purchase and installation receipts and warranty held. Know the repercussions of the actions you are contemplating. Follow the warranties regulations for uninterrupted service of your hot water heating system.
As you can see, a warranty can be a very useful and helpful thing to have. Knowing the time and money you have likely put into your unit makes reading and understanding your hot water heaters warranty a necessity. If you have questions, ask the manufacturer or the authorized repairman to get a sure answer. The numbers are listed on the warranty, and can also be found on the websites of the manufacturer or the contractor whom installed your water heating system. Know what the breakdown length is and what parts are covered and be sure to keep all relevant paperwork from first purchase of your system to the smallest repair and installation. These will very likely be required before any actions will be taken by the manufacturer.